Question 1

What happens during my first visit?

Accepted Answer

Your first visit includes a comprehensive oral examination, digital X-rays (panoramic and CBCT if needed), and a detailed consultation with the doctor. We discuss your concerns, explain all treatment options, and provide a personalised treatment plan with exact pricing — all within a single appointment. The initial consultation is completely free.

Question 2

What does the 5-year guarantee cover?

Accepted Answer

Our 5-year guarantee covers all major treatments including dental implants, crowns, veneers, and bridges. If anything goes wrong with your treatment within 5 years due to material or workmanship issues, we fix it free of charge — no questions asked. We provide a written guarantee certificate with every treatment.

Question 3

What technology do you use?

Accepted Answer

We use state-of-the-art dental technology including CBCT 3D scanning, digital intraoral scanners, CAD/CAM for same-day restorations, dental lasers, and advanced sterilisation protocols. Our equipment meets the highest European standards for precision, safety, and patient comfort.

Question 4

Will the treatment be painful?

Accepted Answer

Patient comfort is our top priority. We use modern anaesthesia techniques to ensure every procedure is completely painless. For anxious patients, we offer sedation options and a calm, spa-like environment. Most patients tell us their experience was far more comfortable than they expected.

Question 5

How long does treatment take?

Accepted Answer

It depends on the treatment. Teeth whitening takes about 1 hour, veneers 3-5 days, crowns 2-3 days, and dental implants require 2 visits spread over 3-6 months for healing. We provide a detailed timeline during your free consultation so you can plan accordingly.

Question 6

What payment methods do you accept?

Accepted Answer

We accept cash (EUR and ALL), all major credit and debit cards (Visa, Mastercard, American Express), and bank transfers. For larger treatments, we can arrange flexible payment plans to suit your budget. A deposit is required to secure your appointment.

Question 7

What languages does the team speak?

Accepted Answer

Our team is fluent in Albanian, English, and Italian. From your first call to your final check-up, you'll communicate comfortably in your preferred language. No translators needed — our doctors and coordinators speak directly with you.

Question 8

Do you handle dental emergencies?

Accepted Answer

Yes, we handle dental emergencies during our opening hours (Mon-Fri 9:00-19:00, Sat 9:00-15:00). For urgent cases, call or WhatsApp us at +355 69 619 3302 and we'll do our best to see you the same day. Common emergencies include broken teeth, severe pain, lost fillings, and dental trauma.

Question 9

Why are your prices so much lower than in Western Europe?

Accepted Answer

Albania has a significantly lower cost of living compared to the UK, Italy, or Germany. Our operating costs — rent, staff, lab fees — are a fraction of Western European prices. However, we use the same premium materials (Nobel Biocare, Ivoclar, 3M) and our dentists are EU-trained. You get identical quality at 50-80% less.

Question 10

Are there any hidden fees?

Accepted Answer

Absolutely not. The price we quote is the price you pay. Every quote includes all materials, lab work, anaesthesia, follow-up visits, and our 5-year guarantee. There are no surprise charges — ever. We believe total transparency is the foundation of trust.

Question 11

Is the consultation really free?

Accepted Answer

Yes, 100% free. Your first consultation includes a full oral examination, digital X-rays, and a detailed treatment plan with exact pricing. There is zero obligation to proceed. We want you to make an informed decision with all the facts.

Question 12

Do you offer payment plans?

Accepted Answer

Yes, for treatments over €1,000 we can arrange flexible payment plans. Typically, we require a 50% deposit to begin treatment, with the balance payable upon completion. For dental tourism patients, we can arrange split payments across your visits.

Question 13

Can I use my insurance?

Accepted Answer

While we don't work directly with international insurance companies, we provide detailed invoices and treatment records that you can submit to your insurer for reimbursement. Many of our patients successfully claim back a portion of their treatment costs.

Question 14

Do you accept payment in EUR?

Accepted Answer

Yes, EUR is our primary currency for international patients. All our prices are listed in EUR. We also accept Albanian Lek (ALL) at the daily exchange rate. Credit card payments are processed in EUR.

Question 15

How does dental tourism work?

Accepted Answer

It's simple: 1) Contact us with your dental needs via WhatsApp, email, or our website form. 2) We review your case and provide a detailed quote. 3) Once you're ready, we help arrange your trip — flights are your choice, but we handle everything else. 4) We pick you up from the airport, take you to your hotel, and begin treatment the next day. 5) Enjoy Tirana between appointments. 6) Final check-up and you're on your way home with a new smile.

Question 16

Is it safe to travel to Albania for dental treatment?

Accepted Answer

Albania is a safe, welcoming country and a popular tourist destination. Tirana is a vibrant European capital with excellent restaurants, cafes, and cultural attractions. Our clinic follows strict EU-standard sterilisation and safety protocols. Thousands of international patients visit Albania for dental care every year.

Question 17

Do you offer airport transfers?

Accepted Answer

Yes, we provide free airport pickup and drop-off for all dental tourism patients. Our driver will meet you at Tirana International Airport (TIA) with a name sign and drive you directly to your hotel. On departure day, we'll take you back to the airport.

Question 18

Can you help with hotel accommodation?

Accepted Answer

Absolutely. We have partnerships with 4-star and 5-star hotels near our clinic. We can recommend and book accommodation that suits your budget and preferences. Most of our partner hotels are within 10 minutes of the clinic.

Question 19

How long do I need to stay in Tirana?

Accepted Answer

It depends on your treatment. Simple treatments (whitening, fillings) can be done in 1-2 days. Veneers and crowns typically require 3-5 days. For implants, you'll need 2 trips: 3-4 days for implant placement, then 3-4 days for crown fitting after 3-6 months of healing.

Question 20

Can I bring a companion?

Accepted Answer

Of course! Many patients bring a partner or family member. While you're in the dental chair, your companion can enjoy Tirana's excellent restaurants, the beautiful Blloku neighbourhood, or take a day trip to the Albanian coast or Berat. We can help arrange activities.

Question 21

Do I need a visa to visit Albania?

Accepted Answer

Most EU citizens, UK, US, Canadian, and Australian passport holders do NOT need a visa for stays up to 90 days. Albania is very accessible. Check with your local Albanian embassy if you're unsure about your specific nationality.

Question 22

How do I communicate with the clinic before arriving?

Accepted Answer

The easiest way is WhatsApp (+355 69 619 3302) — we typically respond within 2 hours. You can also email us at info@empiredentalclinic.al or fill out the contact form on our website. We communicate in English, Italian, and Albanian.

Question 23

What is the dental implant procedure like?

Accepted Answer

The procedure is done under local anaesthesia and is completely painless. First, we place a titanium post into the jawbone (this takes about 30-60 minutes per implant). After 3-6 months of healing (osseointegration), we attach the abutment and custom-made crown. The result is a permanent tooth that looks and functions exactly like a natural one.

Question 24

How long does the full implant treatment take?

Accepted Answer

The complete process takes 3-6 months total, split into 2 visits. Visit 1 (3-4 days): implant placement, temporary restoration. Visit 2 (2-3 days, after 3-6 months): final crown fitting. Between visits, you return home and heal naturally. For All-on-4 cases, you leave with a temporary set of teeth on the same day.

Question 25

Is implant surgery painful?

Accepted Answer

No. The surgery is performed under local anaesthesia, so you feel no pain during the procedure. After surgery, you may experience mild discomfort for 2-3 days, easily managed with over-the-counter painkillers. Most patients say it was less uncomfortable than they expected.

Question 26

How long do dental implants last?

Accepted Answer

With proper care, dental implants can last a lifetime. The titanium post integrates permanently with your jawbone. The crown on top typically lasts 15-25 years before it may need replacement. Our 5-year guarantee covers both the implant and the crown.

Question 27

What is All-on-4 and who is it for?

Accepted Answer

All-on-4 is a revolutionary technique that replaces an entire arch of teeth using just 4 strategically placed implants. It's ideal for patients who have lost most or all teeth in one jaw, or whose teeth are beyond saving. You leave our clinic with a full set of temporary teeth on the same day as surgery.

Question 28

Can I get implants if I have bone loss?

Accepted Answer

In many cases, yes. We perform bone grafting and sinus lift procedures to rebuild bone before implant placement. Our 3D CBCT scanner allows us to precisely assess your bone density and plan the optimal approach. During your free consultation, we'll determine whether additional procedures are needed.

Question 29

What is the veneer process?

Accepted Answer

Veneers typically require 2-3 appointments over 3-5 days. Day 1: consultation and digital smile design. Day 2: minimal tooth preparation and temporary veneers. Day 3-5: fitting of your custom porcelain veneers, crafted in our partner lab. You leave with a completely transformed smile.

Question 30

How long do porcelain veneers last?

Accepted Answer

High-quality porcelain veneers typically last 15-20 years with proper care. They are highly resistant to staining and chipping. Our veneers are made from premium materials (IPS e.max, zirconia) and come with our 5-year guarantee.

Question 31

Is professional teeth whitening safe?

Accepted Answer

Yes, professional teeth whitening performed by a dentist is completely safe. We use controlled concentrations of whitening agents with protective measures for your gums. Results are dramatically better than at-home kits. The procedure takes about 1 hour and can brighten your teeth by 6-8 shades.

Question 32

What is a Hollywood Smile?

Accepted Answer

A Hollywood Smile is a complete smile makeover using 20 porcelain veneers (10 upper + 10 lower) to create a perfectly aligned, bright white, symmetrical smile. We use digital smile design technology to preview your result before starting. The entire process takes 3-7 days. Starting from €2,990 at Empire Dental.

Question 33

What is Digital Smile Design?

Accepted Answer

Digital Smile Design (DSD) is technology that lets us create a 3D preview of your future smile before any treatment begins. Using photos and digital scans, we design your ideal smile on screen, so you can see and approve the result before we start. It ensures you get exactly the smile you want.

Question 34

Will veneers look natural?

Accepted Answer

Absolutely. Modern porcelain veneers are virtually indistinguishable from natural teeth. They have the same translucency, colour variation, and light reflection. During the design phase, we match the shade and shape to complement your facial features. Nobody will know you have veneers unless you tell them.

Question 35

What aftercare is needed after implant surgery?

Accepted Answer

After implant surgery: avoid hard foods for 2 weeks, don't smoke, take prescribed antibiotics and anti-inflammatories, use a chlorhexidine mouthwash, and keep the area clean with gentle brushing. We provide a detailed aftercare kit and written instructions. You can reach us on WhatsApp anytime with questions.

Question 36

How do I care for my new veneers?

Accepted Answer

Veneers are easy to maintain: brush twice daily, floss daily, and avoid biting hard objects (ice, bottle caps, hard nuts). Use a non-abrasive toothpaste. Avoid excessive coffee, red wine, or tea in the first 48 hours. Regular dental check-ups every 6 months will keep them in perfect condition.

Question 37

Do I need to come back for follow-up visits?

Accepted Answer

For most treatments, a check-up at 6 months is recommended but not mandatory. For implants, you'll return for the second phase (crown fitting) after 3-6 months. We can coordinate with your local dentist for routine check-ups if you prefer not to travel back.

Question 38

Can I do remote check-ups?

Accepted Answer

Yes! For minor concerns, you can send us photos and X-rays via WhatsApp and our team will review them and provide guidance. This is especially convenient for dental tourism patients. For any issues covered by our guarantee, we'll arrange your return visit.

Question 39

How do I claim the 5-year guarantee?

Accepted Answer

Simply contact us by phone, email, or WhatsApp with your guarantee certificate number. We'll assess the issue (remotely if possible) and schedule your visit. All costs for the repair or replacement are covered — including the treatment itself. Travel costs are the patient's responsibility.

Question 40

What daily oral hygiene routine do you recommend?

Accepted Answer

We recommend: brush twice daily with a soft-bristled brush, floss daily (or use interdental brushes), use an alcohol-free mouthwash, and visit your dentist every 6 months for professional cleaning. For implant patients, a water flosser is especially helpful for cleaning around the implant posts.

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